warning icon

Important information

Our first priority is the health and wellbeing of our customers, tenants and staff. In line with the latest government advice, only specific businesses remain open at DL1. Please refer to their website pages for details and opening times. Thank you for your support and understanding.

 

Terms & Conditions

  1. Standard Competition Terms & Conditions

    How to enter

    Our website sometimes hosts online competitions for which entry requires you to supply personal details. The following are the standard terms and conditions which apply to our competitions. Please note that additional T&C’s may apply in specific circumstances. If so, they will be mentioned on the requisite competition page.

    Terms & Conditions

    1. Open to all entries from a 30km radius of DL1 Leisure Park except those involved in the administration of the competition, employees, agents, and their employees, resident businesses of the scheme or family members of DL1 Leisure Park and its promotional partners.
    2. Only one entry per person will be accepted.
    3. Entrants must be 18 years or over.
    4. All entrants’ details may be used in promotional activity/materials and the winner(s) may be required to participate in promotional activity related to the competition.
    5. The competition is promoted by DL1 Leisure Park.
    6. Entry to the competition is deemed as full acceptance of these Terms & Conditions of entry.
    7. The judges' decision is final, and no correspondence will be entered into.
    8. DL1 Leisure Park reserves the right to substitute the prize with a prize of equivalent value if the original is no longer available. The prize(s) cannot be exchanged or refunded and is/are non-transferable.
    9. The winner(s) will be notified by DL1 Leisure Park or their representatives through Facebook, by email or phone, as appropriate to the competition within 7 days of the competition closing date. They will then be announced via DL1 Leisure Park social media channels. Alternatively, for details of the winner(s) name(s), please send a SAE to: Competitions, DL1 Leisure Park, Darlington, DL1 5RD.
    10. Winners must respond to DL1 Leisure Park within 7 days of being notified of their prize, otherwise DL1 Leisure Park reserves the right to select an alternative winner.
    11. All prizes must be collected from or delivery arranged (as appropriate) with DL1 Leisure Park within a further 14 days, unless otherwise agreed.
    12. You are providing your information to DL1 Leisure Park.
    13. Errors and omissions excepted.
    14. The competition(s) and these Terms and Conditions are subject to and governed by English law.
  2. Facebook Competition Terms & Conditions

    HOW TO ENTER

    Users are eligible to enter our Facebook competitions by liking and commenting on a specific post(s) displayed on DL1 Leisure Park Facebook page. Other competitions may require you to submit a form with further details in order to be eligible to win.

    TERMS & CONDITIONS

    1. The competition may be modified or withdrawn at any time; the prize(s) is/are non-transferable and cannot be exchanged or refunded.
    2. The competition is promoted by DL1 Leisure Park, Darlington, DL1 5RD.
    3. No cash or alternative prizes are available, except that in the event of circumstances outside of its control, the Promoter reserves the right to substitute a similar prize of equal or greater value.
    4. Prizes may be provided by third parties. No travel costs or expenses used in collecting or using the prize(s) will be covered. The Promoter has no responsibility for onward use of the prize(s).
    5. The closing date is as specified in the specific competition, and DL1 Leisure Park reserves the right to amend the competition end dates at any time.
    6. By entering a Facebook competition, entrants acknowledge that their Facebook username, profile picture and any submitted content will be published on DL1 Leisure Park Facebook page and may be viewed by all web users. The competition winner(s) may be required to participate in promotional activity related to the competition.
    7. Entrants must be over 18 years old or as specified by the rules of each competition. Only one entry per person will be accepted.
    8. Entry is open to people living in a 30km radius of DL1 Leisure Park, except those involved in the administration of the competition, employees (and their families) of DL1 Leisure Park, agents, and any other companies associated with the competition. Entry to the competition is deemed as full acceptance of these terms and conditions of entry.
    9. All entries and any other material submitted become the sole property of DL1 Leisure Park.
    10. The judges' decision is final, and no correspondence will be entered into. Any content deemed inappropriate will be removed at their discretion. False and/or deceptive entries shall render entry ineligible.
    11. The winner(s) will be notified by DL1 Leisure Park or their representatives through Facebook, email or phone, as appropriate to the competition within 7 days of the competition closing date. Winners must respond to DL1 Leisure Park within 7 days of being notified of their prize, otherwise DL1 Leisure Park reserves the right to select an alternative winner.
    12. All prizes must be collected from or delivery arranged (as appropriate) with DL1 Leisure Park within a further 14 days, unless otherwise agreed.
    13. This competition and these Terms and Conditions are subject to and governed by English law.
    14. Errors and omissions excepted.
    15. The competition isn't sponsored, endorsed, administered by, or associated with Facebook in any way.

    DISCLAIMER

    DL1 Leisure Park and its affiliates are not responsible for any incorrect or inaccurate entry information, human error, technical malfunction, failures, omission, interruption, deletion, or defect of any telephone network, computer online systems, computer equipment, servers, access providers, or software, including any injury or damage to participants or any other person, computer relating to or resulting from participation in this competition; inability to access the entry website or any pages thereof; theft, tampering, destruction, or unauthorised access to, or alteration of entries; entry submissions that are processed late or incorrectly or are incomplete, garbled, or lost due to computer or electronic malfunction or traffic congestion on the Internet or any website. Proof of entering information on Facebook or other form is not considered proof of delivery or receipt.

    The promoter of this competition is DL1 Leisure Park, based at Darlington, DL1 5RD.

Terms and Conditions – DL1 kids’ club membership

  1. Open to all children aged 3-11 years who are resident in the DL postcode area and, as signed up by their parent/guardian.
  2. Once signed up with the requisite information provided regarding child’s forename, date of birth, parent/guardian name, email address and postcode, a personal membership number will be issued. This should be added to the downloadable membership card which must be presented at ALL times when membership benefits and/or offers are being claimed.
  3. Kids’ club members are eligible to enter competitions on presentation of their membership number and when entered by an adult aged over 18 years, subject to the terms and conditions for each competition.
  4. Kids’ club members will be presented with exclusive offers. These can ONLY be claimed on presentation of a valid kids’ club membership card and at the discretion of the third party offer provider. The specific provider’s T&C’s will apply. In the event of circumstances outside of their control, DL1 Darlington and/or the third party offer provider reserve the right to substitute the offer with a similar deal of equal or greater value.
  5. DL1 Darlington reserves the right to exclude any kids’ club member who behaves in an inappropriate manner on the member’s website page, in entering competitions, or whilst onsite at DL1 Darlington.
  6. You are providing your information to DL1 Darlington.
  7. Errors and omissions excepted.
  8. These Terms and Conditions and those of the DL1 Darlington competitions and offers are subject to and governed by English law.

Terms and Conditions – DL1 kids’ club quarterly competitions

  1. The competition may be modified or withdrawn at any time.
  2. The competition is promoted by DL1 Darlington. You are providing your information to DL1 Darlington.
  3. No cash or alternative prizes are available, except that in the event of circumstances outside of its control, the Promoter reserves the right to substitute a similar prize of equal or greater value.
  4. The prize is provided by a third party. No travel costs or expenses incurred in collecting or using the prize will be covered. The promoter has no responsibility for the onward use of the prize.
  5. The closing date is as specified in the specific competition, and DL1 Darlington reserves the right to amend the competition end dates at any time.
  6. Entry must be made by a person aged over 18 years, but the entrant needs to be aged 3-11 years and a member of the DL1 Darlington kids’ club. Only one entry per person will be accepted.
  7. Entry is open to DL1 Darlington kids’ club members, with a valid membership number/ID, living in the DL postcode areas, except those involved in the administration of the competition, employees (and their families) of DL1 Darlington, agents, and any other companies associated with the competition. Entry to the competition is deemed as full acceptance of these terms and conditions of entry.
  8. The winner may, with parental/guardian permission, be asked to participate in promotional activity related to the competition, including having their forename and photograph posted on the DL1 Darlington kids’ club website members page and on their social media channels.
  9. All entries and any other material submitted become the sole property of DL1 Darlington.
  10. The judges' decision is final, and no correspondence will be entered into. Any entries deemed inappropriate will be removed at their discretion. False and/or deceptive entries shall render entry ineligible.
  11. The winner will be notified by DL1 Darlington or their representatives by email or phone, as appropriate to the competition within 7 days of the competition closing date. The winner must respond to DL1 Darlington within 7 days of being notified of their prize, otherwise DL1 Darlington reserves the right to select an alternative winner.
  12. All prizes must be collected from or delivery arranged (as appropriate) with DL1 Darlington within a further 14 days, unless otherwise agreed.
  13. This competition and these Terms and Conditions are subject to and governed by English law.
  14. Error and omissions excepted.

Disclaimer

DL1 Darlington and its affiliates are not responsible for any incorrect or inaccurate information, human error, technical malfunction, failures, omission, interruption, deletion, or defect of any telephone network, computer online systems, computer equipment, servers, access providers, or software, including any injury or damage to participants or any other person, computer relating to or resulting from participation in their kids’ club website page, competitions or offers; inability to access the website or any pages thereof; theft, tampering, destruction, or unauthorised access to, or alteration of entries/information; entry submissions that are processed late or incorrectly or are incomplete, garbled, or lost due to computer or electronic malfunction or traffic congestion on the Internet or any website. Proof of entering information on the website or other form is not considered proof of delivery or receipt.

The promoter of the kids’ club and competitions is DL1 Darlington, based at DL1 Leisure Park, Darlington. DL1 5RD.